Frequently Asked Questions (FAQ) on TrulyFilipina


TrulyFilipina FAQ blog title


  • In order for your photos to be shared to other users, go to the profile of the user that you want to share your private photos with.

  • Then with TrulyFilipina’s Photo sharing feature, choose the photos you want to share in your Private Photo album.


How to share private photos in TrulyFilipina


  • Click on the Settings menu on the top section of your screen.

  • A dropdown menu will appear and click on Upgrade Account.


    How to switch to a Premium account step 1


  • Choose your desired membership. Note that the 7 Day trial will only be offered once.


    How to switch to a Premium account step 2


  • Then click on UPGRADE NOW and you’ll be directed where you’ll enter your payment details.

  • In order for you to change your email address, go to your Settings page and click on Account.


    how to change email address step 1


  • You will see a form just as the one below where you can change your email adress and once that’s done, click on Update Account.


    how to change email address step 2


  • If for some reason that you forgot your password, click on the “Forgot Password?” link on the TrulyFilipina login page.


    TrulyFilipina login form


  • You will then be redirected to the Forgot Password page. Enter your email address on the form and click SUBMIT.


    change password form


  • You will then receive a message on your email with a link to a change password page. Click on that link and you will be directed to the Change Password page where you’ll enter your new password.

  • To report a user, go to the user’s profile who you wish to report.

  • The Report button is on the top right section of the screen.


    How to report a user on TrulyFilipina


  • Click on the Report button and the rest would be taken care of by our Support Team

  • TrulyFilipina only accepts payments through two major credit cards: Master Card and Visa.

  • In oder to delete your account, contact our 24/7 Customer Service through Email or Live Support.

  • Click on the Help menu on the right hand section of your screen.

  • You’ll be directed to a page where you’ll get to chose your preferred way to contact us.


    TrulyFilipina contact details


  • To cancel your current subscription, contact our 24/7 Customer Service through Email or Live Support.

  • Click on the Help menu on the right hand section of your screen.

  • You’ll be directed to a page where you’ll get to chose your preferred way to contact us.


    TrulyFilipina contact details